IT Jobs

Support Engineer, L1/L2 Technical Support, Support Analyst required for a new 6-12 month contract opportunity based in Bristol, Avon.

Support Engineer, L1/L2 Technical Support, Support Analyst, Windows, remote, deployment, Altiris, Imaging, configuration, laptops, Avaya, Cisco, phone systems, Remedy.

As Support Engineer you will be involved in the resolution of issues in a Windows based environment. You will provide support via deskside visits, e-mail and phone support, Install Dell hardware, Install software via remote deployment agent (preferably Altiris).

Remote work is a big thing as you will often never meet the people you are supporting, Imaging and configuring new laptops for users and also familiarity with Avaya and Cisco phone systems (mainly configuration and individual’s phones). Any experience with the Remedy ticketing system would be advantageous.

If you are available for a new role and believe that you have the relevant skills then please apply with an updated copy of your CV. Support Engineer, L1/L2 Technical Support, Support Analyst, Windows, remote, deployment, Altiris, Imaging, configuration, laptops, Avaya, Cisco, phone systems, Remedy.

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Monarch is committed to equal opportunities and encourages applications from all sections of the community.